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  • It is estimated that poor essential skills costs UK industry more than £4.8 billion a year and the Welsh economy £588 million a year, with an estimated 47% of all working adults having an essential skills need.
  • Do you think before you speak? Improve your communication skills with a tailored package of fully funded on the job training
  • Struggle with IT? Improve your IT Skills with a tailored package of fully funded on the job training
  • Nightmare with numbers? Improve your numeracy skills with a tailored package of fully funded on the job training
11 22 33 44

We provide specialist government funded training to help improve the essential skills of literacy, numeracy, language and IT to people throughout Wales.

What we do

To begin with an Essential Skills in the Workplace Development Manager will meet with you and your employer to carry out an initial skills assessment.

Once we identify your needs you will be allocated your own dedicated Essential Skills Coach who will visit you in your workplace once a month to develop your skills on the job, ensuring the training is based on the precise skills you need to develop in your job role.

Helping you become more involved in how we can
meet your needs

We aim to ensure that we involve you in what we do in any way we can.

When you have your first contact with t2 you will be allocated an Account Manager who will be responsible for ensuring you have a good experience with us.

This Account Manager will be with you throughout your journey, whether you are an employer or learner ensuring we meet your needs and constantly get feedback to enable us to improve what we do.

We also ask for your involvement and feedback in many other ways.

If you are an employer:

  • At the initial organisational needs analysis we conduct with you about your company
  • At each review we carry out with your learners to gain feedback about their progress
  • Through regular verbal feedback on the telephone each time you speak to your Account Manager
  • Each six months through a questionnaire that is posted to all employers
  • Through our dedicated password protected client website, where we have an on-line questionnaire
  • At final reviews when we have completed the learning

View our full Employer Involvement Strategy

If you are a learner:

  • At Initial Guidance when we first meet you to discuss you needs and aspirations for the learning
  • At regular progress reviews throughout your learning to ensure you are progressing
  • When our quality team observe our PDMs (Assessors) assessing you to ensure they are doing a good job
  • Each six months through a questionnaire that is posted to all learners
  • Through our learner voice section on each website
  • At final reviews when we have completed the learning

View our full Learner Involvement Strategy

Your views are very important to us, we analyse all the information we gather quarterly and this is fed back to the whole team enabling us to improve everything we do and ensure we meet your needs.

 

Information for Learners and Employers

Would you like to find out more about our approach to Equality and Diversity, ESDGC (Education for Sustainable Development
and Global Citizenship), Welsh Language or about becoming more involved in how we can meet your needs.
To Access our Learner Portal Click Here and to Access our Employer Portal Click Here.